Last reviewed: 2026-09-16
PostEx Tracking Number: What It Looks Like and Where to Find It
All about your PostEx tracking number: where to find it, what the barcode on the flyer is for, common typing mistakes, and why a shop order number will not work.
Independent Consumer Notice: postex-tracking.com is an independent help site. PostEx (Pvt.) Ltd. does not own or run it. We do not make or change tracking numbers. For questions about your parcel, call PostEx on (042) 111 786 227.
What Is a PostEx Tracking Number?
Every parcel needs its own number so it can be followed on its trip. At PostEx, this number is called the Tracking Number, Tracking ID, or Consignment Number.
PostEx tracking numbers are usually 11 to 14 digits. They are made when a seller books a parcel, for example through the PostEx Business Suite or a Shopify or WooCommerce plugin. The number links together:
- The seller’s shop and the city it ships from.
- The receiver’s name, address and phone number.
- The cash on delivery (COD) amount to collect at your door.
- The barcode on the flyer, which is scanned at each hub.
Each parcel gets its own number. So two parcels from the same shop have two different tracking numbers, even if you ordered them on the same day.
Where to Find Your PostEx Tracking Number
Look in these three places.
Merchant Dispatch SMS
This is the most common way. When your order is packed, the seller or PostEx sends you an SMS. It usually says your order is on its way with PostEx and gives your tracking number, often with a tracking link.
Email Dispatch Alert
If you gave your email at checkout, most online shops send a shipping email. Look for the courier name (PostEx) and the tracking link.
Outer Parcel Flyer Label
On a parcel you already have, look at the white sticker on the flyer. The tracking number is printed in plain text under the barcode.
Shop Order Number vs PostEx Tracking Number
The most common reason for a “Tracking Number Not Found” error is typing the shop’s order number instead of the courier’s tracking number.
Made by the shop’s website. It is only in the shop’s own records, and couriers cannot find your parcel with it.
Made by PostEx when the parcel is booked. It matches the barcode on the flyer. This is the number that shows tracking scans.
If your message only shows a shop order number, ask the seller for your PostEx tracking number or link.
Old Call Courier Tracking Numbers
Old Call Courier website links now go to PostEx. That shows the website moved, but it does not prove every old number still works. If you want to track a Call Courier parcel through PostEx, try typing your old number into the tracker above.
We have not found an official source saying all old Call Courier numbers work on PostEx, so treat any result with care. If your old number does not work, contact PostEx customer care or the seller who sent the parcel.
Common Typing Mistakes
Small mistakes when typing your number can stop the tracker from finding it:
- Accidental Whitespace: When you copy text on a phone, it often picks up extra spaces. Make sure there are no spaces before or after the number.
- Confusing 0 and O: Do not mix up the number zero (
0) with the capital letter (O). If typing it does not work, copy and paste the number from the SMS. - Including Currency or Text: Do not add words like “PKR”, “COD” or the shop’s name in the tracking box.
- Premature Searches: If you search just after getting the SMS, the booking may not show yet. Wait a few hours and try again.
Keep Your Tracking Details Private
A tracking number is handy, but it can reveal things about your delivery. Follow these simple tips:
- Do not post tracking numbers on social media: Avoid sharing screenshots of your tracking or the parcel label on Facebook, Instagram, X or public groups. Tracking can show your city, your local branch and the COD amount.
- Protect your COD details: Scammers sometimes pretend to be couriers and ask you to pay online first. PostEx riders collect COD in person when they hand over the parcel.
- Throw away packaging with care: Before you throw away a flyer or box, tear up or black out the label that shows your phone number and address.
The Seller Has Not Sent You a Tracking Number?
If a few days have passed since you ordered and you have had no SMS or email, try these steps:
- Check your spam or promotions folder: Shop emails often land in these folders.
- Check the phone number you gave: Look at your order to make sure you did not mistype your mobile number, which would stop the SMS reaching you.
- Contact the shop: Message the shop on WhatsApp, Instagram or email with your order number (for example
Order #4592) and ask for your PostEx tracking number.
If your parcel seems stuck, see our guide on PostEx Tracking Not Updating or review the complete list of delivery checkpoints in PostEx Tracking Status Meanings.